Frequently Asked Questions!
- How long does an order take to make?
Each order is made when the order is placed. There are no pre-made pieces, because each piece is made especially for you! The macrame earrings are a process, so each order can take 2-3 days to make. Macrame wall hangings vary based on size, and plant hangers and magnets take one day. Necklaces and bracelets are typically made in one day.
- When will my order ship?
After payment has been received, typically in 2 days, more days if placed over a weekend or holiday, then the order will begin to process. Shipments are made in 3-7 business days after payment is received.
- What kind of metals do you use?
I only use metals that won't irritate sensitive ears or skin. Nickel, lead, and alloy metal free. I do not use plated silver or plated gold, they are very low quality and turn black quickly, and turn your skin green or cause infections. I use 14k gold for gold earrings and necklaces, 14k rose gold for rose gold necklaces, stainless steel for macrame earrings, and sterling silver for silver necklaces.
- What other materials do you use?
Macrame earrings and necklaces are made with cotton, walnut wood, cherry wood, and leather! Wall hangings are made with cotton and locally sourced wood.
- Can you ship to military bases overseas?
Yes I can, typically arrive in 7-10 business days after shipped!
- How long have you been in business?
- Can I return something?